621 lines
17 KiB
Plaintext
621 lines
17 KiB
Plaintext
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#!/bin/sh
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#
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# Autosupport Version 2.1.3
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# Collect support information
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#
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# Copyright (C) 2005-2016, Digium, Inc.
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#
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# Written by John Bigelow (support@digium.com)
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# Charles Moye (cmoye@digium.com)
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# Trey Blancher (trey@digium.com)
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#
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# Distributed under the terms of the GNU General Public
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# License
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#
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# usage:
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# autosupport [prefix]
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# ARGUMENTS:
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# prefix - Prefix to tarball. (Referenced as $1)
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# Example: autosupport <Your Digium Technical Support Ticket number>
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# Ensure the PATH variable includes '/usr/sbin' and '/sbin'
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PATH=/usr/sbin:/sbin:${PATH}
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DATE_STAMP=$(date +%F)
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OUTPUT_FILE=digiuminfo.txt
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TARBALL_OUTPUT_FILE="digium-info_${DATE_STAMP}.tar"
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VAR_LIB_LIST_FILE="list-of-varlibasterisk.txt"
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FILE_PREFIX=
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FOLDER_PREFIX="${HOME}/"
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files="n";
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NONINTERACTIVE=0
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# If a prefix is specified on command-line, add it.
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if (set -u; : $1) 2> /dev/null
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then
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case "$1" in
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-h | --help)
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echo
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echo "Digium autosupport script"
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echo "Copyright (C) 2005-2016, Digium, Inc."
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echo "Licensed under the terms of the GNU General Public License"
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echo
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echo "usage: autosupport [prefix]"
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echo "Valid Options:"
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echo " [prefix] Prefix to apply to output files"
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echo " May be your existing Digium Technical Support Ticket ID"
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echo " -n, --non-interactive Run without requiring user input"
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echo " -h, --help Show help about options"
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echo
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echo "Example:"
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echo " autosupport XXXXXXXX"
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echo "Generates:"
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echo " XXXXXXXX_${OUTPUT_FILE}"
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echo " XXXXXXXX_${TARBALL_OUTPUT_FILE}"
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echo
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exit
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;;
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-n | --non-interactive)
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FILE_PREFIX=
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NONINTERACTIVE=1
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;;
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*)
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FILE_PREFIX="${FILE_PREFIX}${1}_";
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;;
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esac
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fi
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MYUID=$(id -u);
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if [ $MYUID -ne 0 ]; then
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echo "You must be root to run this."
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exit 1
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fi
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SUPPORTED_MODULES="wcb4xxp wct4xxp wctc4xxp wctdm wctdm24xxp wcte11xp wcte12xp"
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RELATED_MODULES="$SUPPORTED_MODULES dahdi_dummy dahdi_transcode dahdi_vpmadt032_loader";
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OUTPUT_FILE="${FILE_PREFIX}${OUTPUT_FILE}"
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TARBALL_OUTPUT_FILE="${FILE_PREFIX}${TARBALL_OUTPUT_FILE}"
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VAR_LIB_LIST_FILE="${FILE_PREFIX}${VAR_LIB_LIST_FILE}"
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OUTPUT="${FOLDER_PREFIX}${OUTPUT_FILE}"
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TARBALL_OUTPUT="${FOLDER_PREFIX}${TARBALL_OUTPUT_FILE}"
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VAR_LIB_LIST="${FOLDER_PREFIX}${VAR_LIB_LIST_FILE}"
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# Done with setup, now start gathering information.
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# function not implemented yet
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determine_paths()
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{
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ASTERISK_PROCESS=$(ps -o cmd -C asterisk | grep asterisk 2> /dev/null)
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echo "detected process: $ASTERISK_PROCESS";
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# split on whitespace? or use sed/awk to parse
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# get first arg which will be path to Asterisk binary - add this to PATH
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# look for a '-C' if that is present, get the arg after it, and make the tarball collect that directory
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## in addition to /etc/asterisk/ or instead of it?
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}
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collect_digiuminfo()
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{
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# Delete existing OUTPUT
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[ -f $OUTPUT ] && rm -rf $OUTPUT
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# Sanity Checks
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echo "------------------" >> $OUTPUT;
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echo "Sanity" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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md5sum $0 >> $OUTPUT;
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grep "Autosupport Version" $0 | head -n1 >> $OUTPUT
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo -n "Working";
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echo "------------------" >> $OUTPUT;
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echo "UPTIME : uptime" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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uptime >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo -n "."
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echo "------------------" >> $OUTPUT;
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echo "MEMORY : free" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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free >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo -n "."
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echo "------------------" >> $OUTPUT;
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echo "KERNEL VERSION : uname -a" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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uname -a >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo -n "."
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echo "------------------" >> $OUTPUT;
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echo "VERSION INFO : cat /proc/version" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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cat /proc/version >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo -n "."
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echo "------------------" >> $OUTPUT;
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echo "CMDLINE INFO : cat /proc/cmdline" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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cat /proc/cmdline >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo -n "."
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if [ -d /sys/module/dahdi ]; then
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echo "------------------" >> $OUTPUT
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echo "dahdi version:" >> $OUTPUT
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echo "------------------" >> $OUTPUT
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echo "/sys/module/dahdi/version: " >> $OUTPUT
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cat /sys/module/dahdi/version 2> /dev/null >> $OUTPUT
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echo "" >> $OUTPUT;
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echo -n "."
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fi
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echo "------------------" >> $OUTPUT;
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echo "DAHDI TOOLS : dahdi_cfg --help" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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dahdi_cfg --help 2>&1 | grep "Version" >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo -n "."
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echo "------------------" >> $OUTPUT;
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echo "DAHDI HARDWARE : dahdi_hardware" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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dahdi_hardware >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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echo "ASTERISK INFO : asterisk -V" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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echo "asterisk -V:" >> $OUTPUT;
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asterisk -V >> $OUTPUT;
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echo >> $OUTPUT;
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# Add check to see if asterisk is running.
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if [ -e /var/run/asterisk.ctl ] || [ -e /var/run/asterisk/asterisk.ctl ]; then
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for command in "core show version" "pri show version" "dahdi show version" \
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"pjsip show version" "pjsip show buildopts" "pjproject show buildopts" \
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"core show translation" \
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"core show uptime" "core show settings" "core show sysinfo" "core show channels" \
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"pri show spans" "dahdi show status" "dahdi show channels" "dahdi show channel 1" \
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"pjsip show endpoints" "pjsip show registrations" "pjsip list channels" \
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"sip show peers" "sip show registry" "sip show channels" "sip show subscriptions" "sip show settings" \
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"show g729" "g729 show version" "g729 show licenses" "g729 show hostid" \
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"digium_phones show version" "digium_phones show alerts" "digium_phones show applications" \
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"digium_phones show firmwares" "digium_phones show lines" "digium_phones show networks" \
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"digium_phones show phones" "digium_phones show sessions" "digium_phones show settings" \
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"digium_phones show translations" ;
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do
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echo "asterisk -rx \"$command\"" >> $OUTPUT;
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asterisk -rx "$command" >> $OUTPUT;
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echo >> $OUTPUT;
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echo -n "."
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done
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echo >> $OUTPUT;
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fi
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for type in alerts applications firmwares lines networks phones translations;
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do
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echo "------------------" >> $OUTPUT;
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echo "DIGIUM PHONE: $type " >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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TEMP=$(asterisk -rx "digium_phones show $type");
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if [ "$type" = "lines" ];
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then
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NUM=$(echo $TEMP | tail -n 1 | awk -F' ' '{print $(NF-4)}');
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if [ $NUM -gt 0 ];
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then
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for l in $(echo $TEMP | sed 's/^--- [[:alpha:]]\+ --- //;
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s/Lines \(Un-\)\?Mapped to Phones --- //g;
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s/ Internal//g;
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s/---- [a-zA-Z0-9 ]\+ ----$//;
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s/--- //g');
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do
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asterisk -rx "digium_phones show line $l" >> $OUTPUT;
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echo "--------" >> $OUTPUT;
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echo >> $OUTPUT;
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done
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else
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echo "No configurations of type $type..." >> $OUTPUT;
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echo >> $OUTPUT;
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fi;
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elif [ "$type" = "firmwares" ];
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then
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for f in $(echo $TEMP | sed 's/--- Configured Firmware Options --- //');
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do
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asterisk -rx "digium_phones show firmware $f" >> $OUTPUT;
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echo "--------" >> $OUTPUT;
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echo >> $OUTPUT;
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done
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elif [ "$type" = "translations" ];
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then
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for t in $(echo $TEMP | sed 's/--- Translation tables ---//');
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do
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asterisk -rx "digium_phones show translation $t"
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done
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else
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NUM=$(echo $TEMP | tail -n 1 | awk -F' ' '{print $(NF-3)}');
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if [ $NUM -gt 0 ];
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then
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for t in $(echo $TEMP | sed 's/^--- [[:alpha:]]\+ --- //;
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s/---- [a-zA-Z0-9 ]\+ ----$//
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s/---- Digium Phones ---- //');
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do
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asterisk -rx "digium_phones show $(echo $type | sed 's/s\b//') $t" >> $OUTPUT;
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echo "--------" >> $OUTPUT;
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echo >> $OUTPUT;
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done;
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else
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echo "No configurations of type $type..." >> $OUTPUT;
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echo >> $OUTPUT;
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fi;
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fi;
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done;
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echo >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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echo "OTHER INFO : cat /etc/*{issue,release,version}*" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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for file in $(ls /etc/*issue* /etc/*release* /etc/*version* \
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/etc/*motd* /etc/asterisknow-version /dev/zap/ /dev/dahdi/ \
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2> /dev/null); do
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if [ -f $file ]; then
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echo "$file:" >> $OUTPUT;
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cat $file >> $OUTPUT;
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echo >> $OUTPUT;
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echo -n "."
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fi
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done
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echo >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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echo "TOP : top -bn1" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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top -bn1 >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo -n "."
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echo "------------------" >> $OUTPUT;
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echo "RUNNING PROCESSES : ps aux" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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ps aux >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo -n "."
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echo "------------------" >> $OUTPUT;
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echo "INTERRUPTS : cat /proc/interrupts" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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cat /proc/interrupts >> $OUTPUT;
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echo -n "."
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sleep 2;
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echo "---------- sleep(2) ----------" >> $OUTPUT;
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cat /proc/interrupts >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo -n "."
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echo "------------------" >> $OUTPUT;
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echo "DAHDI SCAN : dahdi_scan" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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dahdi_scan >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo -n "."
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echo "----------------------------" >> $OUTPUT;
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echo "CAT OF DAHDI CHANNELS : cat /proc/dahdi/" >> $OUTPUT;
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echo "----------------------------" >> $OUTPUT;
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if [ -d /proc/dahdi/ ]; then
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for file in $(ls /proc/dahdi/ 2> /dev/null); do
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echo "----------------------------" >> $OUTPUT;
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echo "/proc/dahdi/$file:" >> $OUTPUT;
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cat /proc/dahdi/$file >> $OUTPUT;
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echo >> $OUTPUT;
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echo -n "."
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done
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fi
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echo >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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echo "DMESG OUTPUT : dmesg" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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dmesg >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo -n "."
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echo "------------------" >> $OUTPUT;
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echo "LOADED MODULES : lsmod" >> $OUTPUT;
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echo "------------------" >> $OUTPUT;
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lsmod >> $OUTPUT;
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echo >> $OUTPUT;
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echo >> $OUTPUT;
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echo -n "."
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|
||
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# Grab the parameters for each module
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for mod in $SUPPORTED_MODULES; do
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|
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if [ -d /sys/module/$mod ]; then
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|
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echo "------------------" >> $OUTPUT
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echo "$mod parameters" >> $OUTPUT
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|
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echo "------------------" >> $OUTPUT
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echo "/sys/module/$mod/parameters:" >> $OUTPUT
|
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|
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for param in $(ls /sys/module/$mod/parameters/ /sys/module/$mod/ 2> /dev/null); do
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|
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if [ -f /sys/module/$mod/parameters/$param ]; then
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|
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echo -n "$param: " >> $OUTPUT
|
||
|
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cat /sys/module/$mod/parameters/$param 2> /dev/null >> $OUTPUT
|
||
|
|
elif [ -f /sys/module/$mod/$param ]; then
|
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|
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# Handle Zaptel doing it differently
|
||
|
|
echo -n "$param: " >> $OUTPUT
|
||
|
|
cat /sys/module/$mod/$param 2> /dev/null >> $OUTPUT
|
||
|
|
fi
|
||
|
|
echo -n "."
|
||
|
|
done
|
||
|
|
echo >> $OUTPUT
|
||
|
|
fi
|
||
|
|
done
|
||
|
|
|
||
|
|
echo "------------------------" >> $OUTPUT;
|
||
|
|
echo "DAHDI MODULE INFO : modinfo" >> $OUTPUT;
|
||
|
|
echo "------------------------" >> $OUTPUT;
|
||
|
|
for file in $(ls /lib/modules/$(uname -r)/dahdi/*.ko \
|
||
|
|
/lib/modules/$(uname -r)/dahdi/*/*.ko\
|
||
|
|
/lib/modules/$(uname -r)/extra/*.ko \
|
||
|
|
/lib/modules/$(uname -r)/extra/*/*.ko \
|
||
|
|
/lib/modules/$(uname -r)/misc/*.ko \
|
||
|
|
/lib/modules/$(uname -r)/misc/*/*.ko 2> /dev/null); do
|
||
|
|
if [ -f $file ]; then
|
||
|
|
echo "------------------------" >> $OUTPUT;
|
||
|
|
modinfo $file >> $OUTPUT;
|
||
|
|
echo >> $OUTPUT;
|
||
|
|
echo -n "."
|
||
|
|
fi
|
||
|
|
done
|
||
|
|
echo "------------------------" >> $OUTPUT;
|
||
|
|
echo >> $OUTPUT;
|
||
|
|
|
||
|
|
echo "------------------" >> $OUTPUT;
|
||
|
|
echo "PCI LIST : lspci -vvvb" >> $OUTPUT;
|
||
|
|
echo "------------------" >> $OUTPUT;
|
||
|
|
lspci -vvvb >> $OUTPUT;
|
||
|
|
echo >> $OUTPUT;
|
||
|
|
echo >> $OUTPUT;
|
||
|
|
echo -n "."
|
||
|
|
|
||
|
|
echo "------------------" >> $OUTPUT;
|
||
|
|
echo "PCI LIST(no lookup) : lspci -vvvbn" >> $OUTPUT;
|
||
|
|
echo "------------------" >> $OUTPUT;
|
||
|
|
lspci -vvvbn >> $OUTPUT;
|
||
|
|
echo >> $OUTPUT;
|
||
|
|
echo >> $OUTPUT;
|
||
|
|
echo -n "."
|
||
|
|
|
||
|
|
echo "------------------" >> $OUTPUT;
|
||
|
|
echo "CPU INFO : cat /proc/cpuinfo" >> $OUTPUT;
|
||
|
|
echo "------------------" >> $OUTPUT;
|
||
|
|
cat /proc/cpuinfo >> $OUTPUT;
|
||
|
|
echo >> $OUTPUT;
|
||
|
|
echo >> $OUTPUT;
|
||
|
|
echo -n "."
|
||
|
|
|
||
|
|
echo "----------------------" >> $OUTPUT;
|
||
|
|
echo "VPM FIRMWARE INSTALLED : ls -la /lib/firmware" >> $OUTPUT;
|
||
|
|
echo "----------------------" >> $OUTPUT;
|
||
|
|
$(ls -la /lib/firmware 2> /dev/null >> $OUTPUT);
|
||
|
|
echo >> $OUTPUT;
|
||
|
|
echo >> $OUTPUT;
|
||
|
|
echo -n "."
|
||
|
|
|
||
|
|
echo "------------------" >> $OUTPUT;
|
||
|
|
echo "NETWORK INFO : route -n; iptables -L; ifconfig -a" >> $OUTPUT;
|
||
|
|
echo "------------------" >> $OUTPUT;
|
||
|
|
route -n 2> /dev/null >> $OUTPUT;
|
||
|
|
echo >> $OUTPUT;
|
||
|
|
echo "------------------" >> $OUTPUT;
|
||
|
|
iptables -L 2> /dev/null >> $OUTPUT;
|
||
|
|
echo >> $OUTPUT;
|
||
|
|
echo "------------------" >> $OUTPUT;
|
||
|
|
ifconfig -a 2> /dev/null >> $OUTPUT;
|
||
|
|
echo >> $OUTPUT;
|
||
|
|
echo >> $OUTPUT;
|
||
|
|
echo -n "."
|
||
|
|
|
||
|
|
echo "------------------" >> $OUTPUT;
|
||
|
|
echo "DMIDECODE : dmidecode" >> $OUTPUT;
|
||
|
|
echo "------------------" >> $OUTPUT;
|
||
|
|
dmidecode >> $OUTPUT;
|
||
|
|
echo >> $OUTPUT;
|
||
|
|
echo >> $OUTPUT;
|
||
|
|
echo -n "."
|
||
|
|
|
||
|
|
echo "------------------" >> $OUTPUT;
|
||
|
|
echo "KERNEL CONFIG : cat /path/.config" >> $OUTPUT;
|
||
|
|
echo "------------------" >> $OUTPUT;
|
||
|
|
for file in /lib/modules/$(uname -r)/build/.config /usr/src/linux/.config; do
|
||
|
|
if [ -f $file ]; then
|
||
|
|
echo "------------------" >> $OUTPUT;
|
||
|
|
echo "$file:" >> $OUTPUT;
|
||
|
|
cat $file >> $OUTPUT;
|
||
|
|
echo >> $OUTPUT;
|
||
|
|
echo -n "."
|
||
|
|
fi
|
||
|
|
done
|
||
|
|
echo >> $OUTPUT;
|
||
|
|
|
||
|
|
FIRMWARE_DIR=`grep firmware_package_directory /etc/asterisk/res_digium_phone.conf|sed 's/;.*$//;'|grep firmware|sed 's/firmware_package_directory=//;'`;
|
||
|
|
if [ `echo $FIRMWARE_DIR|egrep -v '^$'|wc -l` -eq "0" ]
|
||
|
|
then
|
||
|
|
FIRMWARE_DIR="/var/www/firmware_package_directory"
|
||
|
|
fi
|
||
|
|
echo "------------------" >> $OUTPUT;
|
||
|
|
echo "FIRMWARE LISTING: ls -al $FIRMWARE_DIR" >> $OUTPUT;
|
||
|
|
echo "------------------" >> $OUTPUT;
|
||
|
|
ls -al $FIRMWARE_DIR >> $OUTPUT;
|
||
|
|
echo >> $OUTPUT;
|
||
|
|
|
||
|
|
FIRMWARE_URLS=`grep file_url_prefix /etc/asterisk/res_digium_phone.conf|sed 's/;.*$//;'|grep file|sed 's/file_url_prefix=//;'`;
|
||
|
|
for FIRMWARE_URL in $FIRMWARE_URLS; do
|
||
|
|
echo "------------------" >> $OUTPUT;
|
||
|
|
echo "REMOTE FIRMWARE LISTING: wget $FIRMWARE_URL" >> $OUTPUT;
|
||
|
|
echo "------------------" >> $OUTPUT;
|
||
|
|
wget "$FIRMWARE_URL" -O- 2>/dev/null >> $OUTPUT;
|
||
|
|
echo >> $OUTPUT;
|
||
|
|
done
|
||
|
|
|
||
|
|
echo "done!"
|
||
|
|
}
|
||
|
|
|
||
|
|
collect_var_lib_list()
|
||
|
|
{
|
||
|
|
# Delete existing VAR_LIB_LIST
|
||
|
|
[ -f $VAR_LIB_LIST ] && rm -rf $VAR_LIB_LIST
|
||
|
|
DIR_LISTING="/var/lib/asterisk/"
|
||
|
|
if [ -d /var/lib/digium ]; then
|
||
|
|
DIR_LISTING="/var/lib/digium/ ${DIR_LISTING}"
|
||
|
|
fi
|
||
|
|
if [ -d /usr/lib/asterisk/modules/ ]; then
|
||
|
|
DIR_LISTING="/usr/lib/asterisk/modules/ ${DIR_LISTING}"
|
||
|
|
fi
|
||
|
|
echo "ls -1aAR $DIR_LISTING > $VAR_LIB_LIST"
|
||
|
|
$(ls -1aR ${DIR_LISTING} | sed -e '/^\.\.*$/d' > $VAR_LIB_LIST);
|
||
|
|
}
|
||
|
|
|
||
|
|
collect_config_backup()
|
||
|
|
{
|
||
|
|
collect_var_lib_list
|
||
|
|
# Include the /etc/asterisk directory, modprobe.conf, and the modprobe.d directory
|
||
|
|
TAR_FILES="/etc/asterisk/ /etc/modprobe.*"
|
||
|
|
|
||
|
|
# Check if any Asterisk licenses are installed
|
||
|
|
# G.729, Fax, ABE, Cepstral, Skype, etc.
|
||
|
|
if [ -d /var/lib/asterisk/licenses/ ]; then
|
||
|
|
TAR_FILES="$TAR_FILES /var/lib/asterisk/licenses/*"
|
||
|
|
fi
|
||
|
|
|
||
|
|
# Check if any Digium licenses are installed
|
||
|
|
# HPEC
|
||
|
|
if [ -d /var/lib/digium/licenses/ ]; then
|
||
|
|
TAR_FILES="$TAR_FILES /var/lib/digium/licenses/*"
|
||
|
|
fi
|
||
|
|
|
||
|
|
# Check if DAHDI is installed
|
||
|
|
if [ -d /etc/dahdi ]; then
|
||
|
|
TAR_FILES="$TAR_FILES /etc/dahdi*"
|
||
|
|
fi
|
||
|
|
|
||
|
|
# Grab the dahdi init scripts, in case they have been modified
|
||
|
|
if [ -f /etc/init.d/dahdi ]; then
|
||
|
|
TAR_FILES="$TAR_FILES /etc/init.d/dahdi"
|
||
|
|
fi
|
||
|
|
|
||
|
|
# Check for fxotune.conf
|
||
|
|
if [ -f /etc/fxotune.conf ]; then
|
||
|
|
TAR_FILES="$TAR_FILES /etc/fxotune.conf*"
|
||
|
|
fi
|
||
|
|
|
||
|
|
# Check for misdn-init.conf
|
||
|
|
if [ -f /etc/misdn-init.conf ]; then
|
||
|
|
TAR_FILES="$TAR_FILES /etc/misdn-init.conf*"
|
||
|
|
fi
|
||
|
|
|
||
|
|
# Check for digiuminfo.txt
|
||
|
|
if [ -f $HOME/$OUTPUT_FILE ]; then
|
||
|
|
TAR_FILES="$TAR_FILES $OUTPUT_FILE"
|
||
|
|
fi
|
||
|
|
|
||
|
|
# Check for asterisk listing
|
||
|
|
if [ -f $VAR_LIB_LIST ]; then
|
||
|
|
TAR_FILES="$TAR_FILES $VAR_LIB_LIST_FILE"
|
||
|
|
fi
|
||
|
|
|
||
|
|
# Collect System Log Files
|
||
|
|
if [ -f /var/log/dmesg ]; then
|
||
|
|
TAR_FILES="$TAR_FILES /var/log/dmesg"
|
||
|
|
fi
|
||
|
|
if [ -f /var/log/messages ]; then
|
||
|
|
TAR_FILES="$TAR_FILES /var/log/messages"
|
||
|
|
fi
|
||
|
|
if [ -f /var/log/syslog ]; then
|
||
|
|
TAR_FILES="$TAR_FILES /var/log/syslog"
|
||
|
|
fi
|
||
|
|
|
||
|
|
[ -f $TARBALL_OUTPUT ] && rm -rf $TARBALL_OUTPUT
|
||
|
|
[ -f $TARBALL_OUTPUT.gz ] && rm -rf $TARBALL_OUTPUT.gz
|
||
|
|
|
||
|
|
echo "tarring: tar -chvf ${TARBALL_OUTPUT} $TAR_FILES"
|
||
|
|
cd $HOME && tar -chvf $TARBALL_OUTPUT $TAR_FILES
|
||
|
|
echo "gzipping $TARBALL_OUTPUT"
|
||
|
|
gzip $TARBALL_OUTPUT
|
||
|
|
}
|
||
|
|
|
||
|
|
collect()
|
||
|
|
{
|
||
|
|
echo "This may take up to half a minute to run. Please be patient."
|
||
|
|
collect_digiuminfo;
|
||
|
|
collect_config_backup;
|
||
|
|
|
||
|
|
# ensure the output was written
|
||
|
|
if [ -f $TARBALL_OUTPUT.gz ]; then
|
||
|
|
clear;
|
||
|
|
echo;
|
||
|
|
echo;
|
||
|
|
echo "Tarball has been stored to:"
|
||
|
|
echo "$TARBALL_OUTPUT.gz"
|
||
|
|
echo "Please send this file to an email case you already"
|
||
|
|
echo "have open with Digium Tech Support."
|
||
|
|
else
|
||
|
|
echo;
|
||
|
|
echo;
|
||
|
|
echo "An error has occurred in capturing information."
|
||
|
|
echo "$TARBALL_OUTPUT.gz was not found."
|
||
|
|
echo;
|
||
|
|
echo "Please investigate your system, and send the output"
|
||
|
|
echo "above to your Digium Technical Support Ticket."
|
||
|
|
fi
|
||
|
|
}
|
||
|
|
|
||
|
|
clear;
|
||
|
|
|
||
|
|
if [ $NONINTERACTIVE -eq 1 ]; then
|
||
|
|
collect;
|
||
|
|
else
|
||
|
|
echo
|
||
|
|
echo "This script will try to collect the following pieces of"
|
||
|
|
echo "information from your system."
|
||
|
|
echo
|
||
|
|
echo "1. Information about your system such as:"
|
||
|
|
echo "pci listing, dmesg, running processes, and kernel version"
|
||
|
|
echo
|
||
|
|
echo "2. A backup of elements of your configuration such as:"
|
||
|
|
echo "asterisk config files, license files, loaded dahdi module"
|
||
|
|
echo "parameters, and other asterisk/dahdi related files."
|
||
|
|
echo
|
||
|
|
echo "Collect this information [y/n] ? "
|
||
|
|
read files;
|
||
|
|
|
||
|
|
if [ "$files" = "y" ] || [ "$files" = "yes" ]; then
|
||
|
|
collect;
|
||
|
|
else
|
||
|
|
clear;
|
||
|
|
echo;
|
||
|
|
echo "User selected not to continue."
|
||
|
|
fi
|
||
|
|
fi
|
||
|
|
exit
|