asterisk/pbx/ael/ael-test/ael-test6/extensions.ael

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2023-05-25 18:45:57 +00:00
///////////////////////////////////////////////////////////////////////////////
// Helpdesk Queue
context hd-queue {
s => {
NoOp(Add a background sound to tell the user their options);
Queue(helpdesk|t);
NoOp(Put in options to apologize and send user to voicemail);
};
0 => goto default|0|1;
1 => {
Dial(u41950@svm1.shsu.edu);
Congestion(10);
Hangup;
};
};
context l903-calling {
_9903NXXXXXX => {
Realtime(l903_ext|exchange|${EXTEN:4:3}|l903_);
if ("${l903_exchange}foo" = "foo") {
Playback(num-outside-area);
SayDigits(1);
Playback(and-area-code);
Playback(before-the-number);
Hangup;
};
&dialout(${EXTEN});
Congestion(10);
Hangup;
};
};
///////////////////////////////////////////////////////////////////////////////
// Extensions pulled from houston.conf
// Converted the extension list to the database
context houston-calling {
_9713NXXXXXX => {
Realtime(hou_713_ext|exchange|${EXTEN:4:3}|hou_713_);
if ("${hou_713_exchange}foo" = "foo") {
Playback(num-outside-area);
SayDigits(1);
Playback(and-area-code);
Playback(before-the-number);
Hangup;
};
&dialout(${EXTEN});
Congestion(10);
Hangup;
};
_9281NXXXXXX => {
Realtime(hou_281_ext|exchange|${EXTEN:4:3}|hou_281_);
if ("${hou_281_exchange}foo" = "foo") {
Playback(num-outside-area);
SayDigits(1);
Playback(and-area-code);
Playback(before-the-number);
Hangup;
};
&dialout(${EXTEN});
Congestion(10);
Hangup;
};
_9832NXXXXXX => {
Realtime(hou_832_ext|exchange|${EXTEN:4:3}|hou_832_);
if ("${hou_832_exchange}foo" = "foo") {
Playback(num-outside-area);
SayDigits(1);
Playback(and-area-code);
Playback(before-the-number);
Hangup;
};
&dialout(${EXTEN});
Congestion(10);
Hangup;
};
};
///////////////////////////////////////////////////////////////////////////////
// Extensions pulled from huntsville.conf
// Converted the extension list to the database
context huntsville-calling {
_9NXXXXXX => {
Realtime(hv_ext|exchange|${EXTEN:1:3}|hv_);
if ("${hv_exchange}foo" = "foo") {
Playback(num-outside-area);
SayDigits(1);
Playback(and-area-code);
Playback(before-the-number);
Hangup;
};
&dialout(${EXTEN});
Congestion(10);
Hangup;
};
_NXXXXXX => {
NoOp(Stripping last four to see what extension we're dialing);
Set(LAST4=${EXTEN:3});
StripLSD(4);
};
i => Playback(pbx-invalid);
h => Hangup;
};
///////////////////////////////////////////////////////////////////////////////
// Extensions pulled from macros.conf
macro dialout( number ) {
Realtime(call_info|exten|${CALLERIDNUM:5}|mon_);
if ("${mon_monitor}" = "YES") {
Dial(SIP/${number}@sgw1.shsu.edu,,wW);
Dial(SIP/${number}@sgw2.shsu.edu,,wW);
} else {
Dial(SIP/${number}@sgw1.shsu.edu);
Dial(SIP/${number}@sgw2.shsu.edu);
};
};
// Standard extension macro:
// ${ext} - Extension
macro stdexten( ext ) {
Realtime(sipusers|name|${ext}|sip_user_);
Realtime(call_info|exten|${ext}|info_);
if ("${sip_user_name}foo" = "foo") {
Wait(1);
&dialout(${ext});
Congestion(10);
Hangup;
};
NoOp(${CALLERIDNUM});
RealtimeUpdate(call_info|exten|${ext}|calltrace|${CALLERIDNUM});
System(/usr/local/bin/db_update.sh call_info calltrace ${CALLERIDNUM} exten ${ext} &);
&checkdnd(${ext});
&checkcf(${ext});
Realtime(call_info|exten|${CALLERIDNUM:5}|mon_);
if ("${mon_monitor}" = "YES") {
Dial(SIP/${info_forwardto},25,wW);
} else {
Dial(SIP/${info_forwardto},25);
};
switch ("${DIALSTATUS}") {
case "BUSY":
&checkcfb(${ext});
break;
case "CHANUNAVAIL":
Dial(IAX2/asterisk:password@scm2.shsu.edu/${info_forwardto},25,wW);
MailboxExists(${ext});
// if ("${VMBOXEXISTSSTATUS}" = "FAILED") {
// Congestion(10);
// Hangup;
// };
&uvm(${ext});
Hangup;
break;
case "CONGESTION":
MailboxExists(${ext});
if ("$(VMBOXEXISTSSTATUS}" = "FAILED") {
Congestion(10);
Hangup;
};
&bvm(${ext});
Hangup;
break;
default:
MailboxExists(${ext});
if ("$(VMBOXEXISTSSTATUS}" = "FAILED") {
Congestion(10);
Hangup;
};
&uvm(${ext});
Hangup;
};
Hangup;
};
macro uvm( ext ) {
Dial(SIP/u${ext}@svm1.shsu.edu);
Playback(im-sorry);
Playback(voice-mail-system);
Playback(down);
Congestion(10);
Hangup;
};
macro bvm( ext ) {
Dial(SIP/b${ext}@svm1.shsu.edu);
Playback(im-sorry);
Playback(voice-mail-system);
Playback(down);
Congestion(10);
Hangup;
};
macro checkdnd( ext ) {
if ("${info_donotdisturb}foo" = "foo") {
NoOp(Do Not Disturb is not active);
} else
&uvm(${ext});
};
macro checkcf( ext ) {
if ("${info_forwardto}foo" = "foo")
if ("${ext}" = "43974") {
Set(info_forwardto=${ext}&SCCP/${ext});
} else {
Set(info_forwardto=${ext}&SIP/${ext}w);
};
};
macro checkcfb( ext ) {
if ("${info_forwardbusy}foo" = "foo") {
Wait(1);
MailboxExists(${ext});
if ("$(VMBOXEXISTSSTATUS}" = "FAILED") {
&dialout(${ext});
Hangup;
};
&bvm(${ext});
Hangup;
};
&stdexten(${info_forwardbusy});
};
///////////////////////////////////////////////////////////////////////////////
// Extensions pulled from test.conf
context test-include {
includes {
test-digium;
test-sounds;
test-phinfo;
};
};
context test-digium {
*500 => {
Dial(IAX2/guest@misery.digium.com/s@default);
Playback(demo-nogo);
Hangup;
};
};
context test-sounds {
*501 => {
Answer;
Musiconhold;
Wait(1);
Hangup;
};
};
context test-phinfo {
*505 => {
Answer;
NoOp(${CALLERIDNUM:5});
SayDigits(${CALLERIDNUM:5});
Hangup;
};
};
///////////////////////////////////////////////////////////////////////////////
// Extensions pulled from external.conf
context long-distance {
includes {
local1;
};
_91XXXXXXXXXX => &dialout(${EXTEN});
_9011. => &dialout(${EXTEN});
};
context local1 {
includes {
default;
};
911 => &dialout(911);
9911 => &dialout(9911);
_9NXXXXXX => goto huntsville-calling|${EXTEN}|1;
_936NXXXXXX => {
Goto 9${EXTEN:3}|1;
Congestion(10);
Hangup;
};
_832NXXXXXX => {
goto 9${EXTEN}|1;
Congestion(10);
Hangup;
};
_713NXXXXXX => {
goto 9${EXTEN}|1 ;
Congestion(10);
Hangup;
};
_281NXXXXXX => {
goto 9${EXTEN}|1;
Congestion(10);
Hangup;
};
_NXXNXXXXXX => {
goto 9${EXTEN}|1;
goto 91${EXTEN}|1;
Congestion(10);
Hangup;
};
_91800NXXXXXX => &dialout(${EXTEN});
_91866NXXXXXX => &dialout(${EXTEN});
_91877NXXXXXX => &dialout(${EXTEN});
_91888NXXXXXX => &dialout(${EXTEN});
_91900NXXXXXX => &dialout(${EXTEN});
_91976NXXXXXX => &dialout(${EXTEN});
_9713NXXXXXX => goto houston-calling|${EXTEN}|1;
_9281NXXXXXX => goto houston-calling|${EXTEN}|1;
_9832NXXXXXX => goto houston-calling|${EXTEN}|1;
_9903NXXXXXX => goto l903-calling|${EXTEN}|1;
_31NXXNXXXXXX => &dialout(${EXTEN});
h => Hangup;
};
///////////////////////////////////////////////////////////////////////////////
// Extensions pulled from internal.conf
context from-scm2 {
_4XXXX => {
NoOp(DIALING SIP EXTENSION ${EXTEN} - FROM ${CALLERIDNUM});
Dial(SIP/${EXTEN},20,wW);
Hangup;
};
_6XXXX => {
NoOp(DIALING SIP EXTENSION ${EXTEN} - FROM ${CALLERIDNUM});
Dial(SIP/${EXTEN},20,wW);
Hangup;
};
};
///////////////////////////////////////////////////////////
// All internal extensions work through the default context
// Phones that can only make internal calls should be in
// this context.
///////////////////////////////////////////////////////////
context default {
// Include the contexts in the files that allow us to make these phone calls
includes {
vm-include;
apps-include;
test-include;
};
// ALWAYS have an 'h' extension
h => {
NoOp(Hangup cause was: ${HANGUPCAUSE});
Hangup;
};
// We like to hear that we dialed an invalid extension
i => Playback(pbx-invalid);
// Dial the operator
0 => &dialout(0);
// Send voicemail calls to the vm-* contexts to be handled
voicemail => goto vm-direct|s|1;
5555 => goto vm-direct|s|1;
62100 => goto vm-extension|s|1;
// These are our campus extensions, send them to the macro
_6XXXX => &stdexten(${EXTEN});
_4XXXX => &stdexten(${EXTEN});
// These are campus extensions as well, might need to take this out though.
_9294XXXX => goto _4XXXX|1;
_9496XXXX => goto _6XXXX|1;
// These allows us to dial from the directory in our phone without worrying about dialing 9
_936294XXXX => {
goto ${EXTEN:5}|1;
goto 9${EXTEN:3}|1;
Congestion(10);
Hangup;
};
_936496XXXX => {
goto ${EXTEN:5}|1;
goto 9${EXTEN:3}|1;
Congestion(10);
Hangup;
};
};
///////////////////////////////////////////////////////////////////////////////
// Extensions pulled from apps.conf
context apps-include {
includes {
app-agents;
app-dnd;
app-callforward;
app-calltrace;
app-conferences;
app-ssd;
app-psd;
app-idblock;
app-helpdesk;
app-dictate;
app-set-monitor;
};
};
context app-agents {
*54 => {
Answer;
Wait(1);
Read(agent_no|agent-user);
AgentCallbackLogin(${agent_no}|s${CALLERIDNUM:5});
Playback(agent-loginok);
Hangup;
};
*55 => {
Answer;
Wait(1);
AgentCallbackLogin(${agent_no});
Hangup;
};
};
context app-calltrace {
// caller dials this to find out the last call missed and possibly call back
*69 => goto app-calltrace-perform|s|1;
};
context app-calltrace-perform {
s => {
Answer;
Wait(1);
Background(info-about-last-call);
Background(telephone-number);
RealTime(call_info|exten|${CALLERIDNUM:5}|ct_);
if ("${ct_calltrace}foo" = "foo") {
Playback(loligo/from-unknown-caller);
Hangup;
} else {
SayDigits("${ct_calltrace}");
Set(TIMEOUT(digit)=3);
Set(TIMEOUT(response)=7);
Background(loligo/to-call-this-number);
Background(press-1);
Background(loligo/silence/5);
};
};
1 => goto local1|${ct_calltrace}|1;
i => {
Playback(vm-goodbye);
Hangup;
};
t => {
Playback(vm-goodbye);
Hangup;
};
};
context app-set-monitor {
*50 => {
Realtime(call_info|exten|${CALLERIDNUM:5}|mon_set_);
if ("${mon_set_monitor}" = "YES") {
RealtimeUpdate(call_info|exten|${CALLERIDNUM:5}|monitor|);
System(/usr/local/bin/db_update.sh call_info monitor '' exten ${CALLERIDNUM:5} &);
} else {
RealtimeUpdate(call_info|exten|${CALLERIDNUM:5}|monitor|YES);
System(/usr/local/bin/db_update.sh call_info monitor YES exten ${CALLERIDNUM:5} &);
};
NoOp(${mon_set_monitor});
Hangup;
};
};
context app-dnd {
*78 => {
Answer;
Wait(1);
RealtimeUpdate(call_info|exten|${CALLERIDNUM:5}|donotdisturb|YES);
System(/usr/local/bin/db_update.sh call_info donotdisturb YES exten ${CALLERIDNUM:5} &);
Playback(do-not-disturb);
Playback(loligo/activated);
Hangup;
};
*79 => {
Answer;
Wait(1);
RealtimeUpdate(call_info|exten|${CALLERIDNUM:5}|donotdisturb|);
System(/usr/local/bin/db_update.sh call_info donotdisturb '' exten ${CALLERIDNUM:5} &);
Playback(do-not-disturb);
Playback(loligo/de-activated);
Hangup;
};
};
context app-callforward {
// forwards calling extension to input number *72{EXTEN}
_*72. => {
RealtimeUpdate(call_info|exten|${CALLERIDNUM:5}|forwardto|${EXTEN:3});
System(/usr/local/bin/db_update.sh call_info forwardto ${EXTEN:3} exten ${CALLERIDNUM:5} &);
Answer;
Wait(1);
Playback(loligo/call-fwd-unconditional);
Playback(loligo/for);
Playback(loligo/extension);
SayDigits(${CALLERIDNUM:5});
Playback(loligo/is-set-to);
SayDigits(${EXTEN:3});
Hangup;
};
// prompts for extension to forward to
*72 => {
Answer;
Wait(1);
Playback(please-enter-your);
Playback(extension);
Background(then-press-pound);
VMAuthenticate(|s);
Background(loligo/ent-target-attendant);
Read(toext,loligo/then-press-pound);
Wait(1);
RealtimeUpdate(call_info|exten|${AUTH_MAILBOX}|forwardto|${toext});
System(/usr/local/bin/db_update.sh call_info forwardto ${toext} exten ${AUTH_MAILBOX} &);
Playback(loligo/call-fwd-unconditional);
Playback(loligo/for);
Playback(loligo/extension);
SayDigits(${AUTH_MAILBOX});
Playback(loligo/is-set-to);
SayDigits(${toext});
Hangup;
};
// cancels dialed extension call forward
_*73. => {
Realtime(voicemail|mailbox|${EXTEN:3}|auth_);
Answer;
Wait(1);
Authenticate(${auth_password});
RealtimeUpdate(call_info|exten|${EXTEN:3}|forwardto|);
System(/usr/local/bin/db_update.sh call_info forwardto '' exten ${EXTEN:3} &);
Wait(1);
SayDigits(${EXTEN:3});
Playback(loligo/call-fwd-cancelled);
Hangup;
};
// cancels call forward for calling extension
*73 => {
RealtimeUpdate(call_info|exten|${CALLERIDNUM:5}|forwardto|);
System(/usr/local/bin/db_update.sh call_info forwardto '' exten ${CALLERIDNUM:5} &);
Answer;
Wait(1);
Playback(loligo/call-fwd-cancelled);
Hangup;
};
// dialed call forward on busy
_*90. => {
RealtimeUpdate(call_info|exten|${CALLERIDNUM:5}|forwardbusy|${EXTEN:3});
System(/usr/local/bin/db_update.sh call_info forwardbusy ${EXTEN:3} exten ${CALLERIDNUM:5} &);
Answer;
Wait(1);
Playback(loligo/call-fwd-on-busy);
Playback(loligo/for);
Playback(loligo/extension);
SayDigits(${CALLERIDNUM:5});
Playback(loligo/is-set-to);
SayDigits(${EXTEN:3});
Hangup;
};
// cancels call forward on busy for calling extension
*91 => {
RealtimeUpdate(call_info|exten|${CALLERIDNUM:5}|forwardbusy|);
System(/usr/local/bin/db_update.sh call_info forwardbusy '' exten ${CALLERIDNUM:5} &);
Answer;
Wait(1);
Playback(loligo/call-fwd-on-busy);
Playback(loligo/de-activated);
Hangup;
};
h => Hangup;
};
context app-idblock {
_*67. => {
Set(CALLERID(name)=Anonymous);
&stdexten(${EXTEN:3});
};
};
context app-dictate {
*1 => {
Dictate();
Hangup;
};
};
context app-ssd {
// *59 <xx> <y.> - Set system speed dial <xx> to digits <y.>
// *59 <xx> 0 - Delete system speed dial <xx>
// *59 <xx> - Review system speed dial <xx>
// *1xx - Dial speed dial <xx>
_*59XXX. => {
Answer;
RealtimeUpdate(ssd|sd|${EXTEN:3:2}|extension|${EXTEN:5});
System(/usr/local/bin/db_update.sh systemsd extension ${EXTEN:5} sd ${EXTEN:3:2} &);
Wait(1);
Playback(loligo/speed-dial);
SayDigits(${EXTEN:3:2});
Playback(loligo/has-been-set-to);
SayDigits(${EXTEN:5});
Hangup;
};
_*59XX0 => {
Answer;
RealtimeUpdate(ssd|sd|${EXTEN:3:2}|extension|);
System(/usr/local/bin/db_update.sh systemsd extension '' sd ${EXTEN:3:2} &);
Wait(1);
Playback(loligo/speed-dial);
SayDigits(${EXTEN:3:2});
Playback(loligo/has-been-cleared);
Hangup;
};
_*59XX => {
Answer;
Realtime(ssd|sd|${EXTEN:3}|ssd_);
if ("${ssd_extension}foo" = "foo") {
Playback(loligo/speed-dial);
SayDigits(${EXTEN:3:2});
Playback(loligo/is-not-set);
Hangup;
};
Wait(1);
Playback(loligo/speed-dial);
SayDigits(${EXTEN:3:2});
Playback(loligo/is-set-to);
SayDigits(${ssd_extension});
Hangup;
};
// NTC = number to call
_*1XX => {
Realtime(ssd|sd|${EXTEN:2}|ssd_);
if ("${ssd_extension}foo" = "foo") {
Answer;
Wait(1);
Playback(loligo/speed-dial);
SayDigits(${EXTEN:2});
Playback(loligo/is-not-set);
Hangup;
};
&stdexten(${ssd_extension});
Congestion(10);
Hangup;
};
};
macro check-psd-exists ( ext ) {
Realtime(psd|extension|${ext}|psd_);
if ("${psd_extension}foo" = "foo") {
System(/usr/local/bin/create_psd.sh ${ext});
} else
NoOp(PSD set for ${ext});
};
context app-psd {
// *89 <xx> <y.> - Set personal speed dial <xx> to digits <y.>
// *89 <xx> 0 - Delete personal speed dial <xx>
// *89 <xx> - Review personal speed dial <xx>
// *2xx - Dial personal speed dial <xx>
_*89XXX. => {
&check-psd-exists(${CALLERIDNUM:5});
Answer;
RealtimeUpdate(psd|extension|${CALLERIDNUM:5}|s${EXTEN:3:2}|${EXTEN:5});
System(/usr/local/bin/db_update.sh personalsd s${EXTEN:3:2} ${EXTEN:5} extension ${CALLERIDNUM:5} &);
Wait(1);
Playback(loligo/speed-dial);
SayDigits(${EXTEN:3:2});
Playback(loligo/has-been-set-to);
SayDigits(${EXTEN:5});
Hangup;
};
_*89XX0 => {
&check-psd-exists(${CALLERIDNUM:5});
Answer;
RealtimeUpdate(psd|extension|${CALLERIDNUM:5}|s${EXTEN:3:2}|);
System(/usr/local/bin/db_update.sh personalsd s${EXTEN:3:2} '' extension ${CALLERIDNUM:5} &);
Wait(1);
Playback(loligo/speed-dial);
SayDigits(${EXTEN:3:2});
Playback(loligo/has-been-cleared);
Hangup;
};
_*89XX => {
&check-psd-exists(${CALLERIDNUM:5});
Answer;
Realtime(psd|extension|${CALLERIDNUM:5}|psd_);
Wait(1);
if ("${psd_s${EXTEN:3:2}}foo" = "foo") {
Playback(loligo/speed-dial);
SayDigits(${EXTEN:3:2});
Playback(loligo/is-not-set);
Hangup;
};
Playback(loligo/speed-dial);
SayDigits(${EXTEN:3:2});
Playback(loligo/is-set-to);
SayDigits(${psd_s${EXTEN:3:2}});
Hangup;
};
// NTC = number to call
_*2XX => {
&check-psd-exists(${CALLERIDNUM:5});
Realtime(psd|extension|${CALLERIDNUM:5}|psd_);
if ("${psd_s${EXTEN:2}}foo" = "foo") {
Answer;
Wait(1);
Playback(loligo/speed-dial);
SayDigits(${EXTEN:2});
Playback(loligo/is-not-set);
Hangup;
};
&stdexten(${psd_s${EXTEN:2}});
Congestion(10);
Hangup;
};
};
context app-helpdesk {
*4357 => {
&stdexten(41950);
Congestion;
};
};
context app-conferences {
// waiting for room number announcement
*86 => goto app-conf-hidden|s|1;
};
context app-conf-hidden {
s => {
Wait(1);
Playback(loligo/please-enter-the);
Playback(loligo/extension);
read(roomtoenter,loligo/then-press-pound);
Meetme(${roomtoenter});
Waitexten(8);
Hangup;
};
_1. => Meetme(${EXTEN});
};
///////////////////////////////////////////////////////////////////////////////
// Extensions pulled from vm.conf:
context vm-include {
includes {
vm-direct;
vm-extension;
vm-directory;
};
};
context vm-direct {
s => {
Dial(SIP/5555@svm1.shsu.edu,20);
Playback(im-sorry);
Playback(voice-mail-system);
Playback(down);
Playback(extra/pls-try-call-later);
Congestion(10);
Hangup;
};
};
context vm-extension {
s => {
Dial(SIP/62100@svm1.shsu.edu,20);
Playback(im-sorry);
Playback(voice-mail-system);
Playback(down);
Playback(extra/pls-try-call-later);
Congestion(10);
Hangup;
};
};
context vm-directory {
5556 => {
Dial(SIP/5556@svm1.shsu.edu);
Playback(im-sorry);
Playback(voice-mail-system);
Playback(down);
Playback(extra/pls-try-call-later);
Congestion(10);
Hangup;
};
};